Inside photo of fitness equipment in BPM Fitness Centre in Victoria, BC

ETIQUETTE

POLICIES:

BOOKING POLICY: All classes must be booked a minimum 2-hours prior to class start time. BPM is not responsible for any booking or modifications. Please book on our website or within the Mindbody app. If you’d like to book within the 2-hour window, please call 778-430-3113 and we’ll do our best to accommodate you. Most participants book 1-2 weeks in advance.

DOG POLICY: BPM is a dog friendly facility. All dogs must be on leash at all times, are the responsibility of their owners, and must be cleaned up after. Read the full dog policy here

CLASS CANCEL/NO SHOW POLICY: BPM has a strict 6-hour (June 10, 2022) cancellation policy. If you are unable to cancel before 6-hours, or no show, your account will be charged a $21 late/no show fee. All members/clients are responsible for removing themselves through the website or Mindbody app. BPM is not responsible for any booking modifications. 

MEMBERSHIP CANCEL/PAUSE POLICIES: BPM requires all membership cancellation requests to be submitted here (June 17, 2024). A Membership can be paused, please review our membership pause policy here

CHILD SAFETY POLICY: BPM does not permit children under 12 into the gym. They can remain in the BPM lounge, under supervision, and are the sole responsibility of the parent guardian. Please read the full child safety policy here

CHECKING IN:

Arrive Early:

If attending a class/workshop/session please arrive at least 5-minutes prior to start time and no more than 10-minutes before to avoid congestion/parking issues. After class or waiting for a class, feel free to chill in our lounge.

Location/Room:
BPM has 2 studios at 800 Cloverdale Avenue – Studio A (new gym) and Studio B (original gym). Your schedule will tell you which location/room; however, most classes are in Studio B with the exception of HYROX. 

Check In:
When you arrive, enter through the door marked “Enter.” We’ll sign you in at the desk, provide you class details, and give you a quick tour if it’s your first time.

Waiver:
All participants at BPM are required to create a profile and sign the waiver here. This must be done before you arrive. No exceptions. Find the printable waiver here.

Terms and Conditions:
All BPM participants are required to agree to BPM’s BPM Terms and Conditions before you arrive as part of your profile creation. Please carefully read these and let us know if you have any questions.

AMENITIES:

Retail Lounges:

Both studios have a sitting lounge where you can relax prior/post class. The lounge in Studio B boasts all BPM products like chalk, clothing, and accessories. In Studio A, you can enjoy a coffee or beverage. 

Shower:
BPM has one shower in Studio B for member use only and one private and one open shower in Studio A. Please bring your own towel. Max shower time is 5-minutes. 

Hydration Station:

BPM has a touchless water bottle filling station in each studio to keep you hydrated and save on disposable plastic bottles. Grab one of our reusable ones or bring your own. We also have water for sale if you forget. 

Chalk:

BPM only allows liquid chalk to be used in our studio. You can bring your own or purchase in one of our lounges.